Support
src/lib/brand.ts and it appears here as a button.Questions that come up
What does the price include?
The visit and the work described on the service. Parts are extra and are quoted to you before they are fitted — never fitted first and billed after.
What if it turns out to be something else?
The technician tells you what the fault actually is and what it would cost, and you decide. If you say no, you pay the visit and nothing more.
Can I change the time?
Cancel and book again, up to two hours before. Inside two hours somebody may already be travelling, so call instead.
How do I find my booking again?
The phone number you booked with, on the Bookings tab. There is no account to lose the password to.
Is there a warranty?
Thirty days on the work itself. It does not cover a different fault, or the same part failing for a different reason — the technician writes down what was done so there is something to check against.
How do I complain?
Call the number below with your reference. Every booking keeps a record of what happened and when, so there is something to look at rather than two memories.